Intro Text
Publication date: January 1, 2026
This policy has been prepared in accordance with Law 4808/2021 and applies to all personnel of SBS Samothrakitis Shipping Ltd.

1. Company Information

Company Name: SBS Samothrakitis Shipping Ltd
Headquarters: B’ Parodos Olympou, Kalochori, 57009, Thessaloniki
VAT No: 095592521
Employee Number: 60+
Legal Representative: Samothrakitis Giorgos

2. Zero Tolerance Statement

The company implements a zero-tolerance policy against all forms of violence and harassment and is committed to maintaining a safe, respectful, and healthy working environment.

Any form of the following is strictly prohibited:

  • Physical violence
  • Psychological violence
  • Verbal abuse
  • Bullying
  • Harassment
  • Sexual harassment

3. Scope of Application

This policy applies to:

  • Employees
  • Management
  • Managers
  • Interns
  • External collaborators
  • Suppliers
  • Customers

It applies in all work-related contexts, including:

  • In the workplace
  • During teleworking
  • During commuting related to work
  • At corporate events
  • In professional communications

4. Definitions

4.1 Violence at Work

Any behavior that may cause:

  • Fear
  • Humiliation
  • Physical harm
  • Psychological harm

Examples include:

  • Threats
  • Aggressive behavior
  • Intimidation
  • Shouting
  • Pressure

4.2 Harassment

Any unwanted behavior that creates:

  • A hostile environment
  • An offensive environment
  • An intimidating environment

Examples include:

  • Irony or mocking behavior
  • Insults
  • Obstruction of an employee’s work
  • Spreading rumors

4.3 Sexual Harassment

Any unwanted behavior of a sexual nature, including:

  • Comments
  • Physical contact
  • Messages
  • Implied suggestions
  • Verbal or non-verbal advances

5. Risk Assessment

The company assesses potential risks related to violence and harassment, including:

  • Work intensity
  • Time pressure
  • Contact with customers
  • Evening work
  • Isolated work positions

To address these risks, the company implements measures such as:

  • Workplace supervision
  • Proper work organization
  • Staff training
  • Clear allocation of responsibilities

6. Prevention Measures

The company applies the following preventive measures:

  • Employee information and awareness
  • Staff training
  • Internal regulations
  • Complaint handling procedures
  • Personal data protection measures

7. Staff Information

This policy is:

  • Posted in the workplace
  • Communicated to employees
  • Incorporated into internal work regulations

Complaints Procedure

8. Submission of Complaint

A complaint may be submitted:

  • In writing
  • By email
  • Orally

Policy Officer: Samothrakitis Giorgos
Email: giorgos@sbsshipping.gr
Mobile: 6972666130

9. Complaint Content

A complaint should include:

  • Name of the complainant
  • Description of the incident
  • Date or period of occurrence
  • Any witnesses or supporting information

Anonymous complaints may also be accepted and examined where possible.

10. Investigation Process

The company will:

  • Register the complaint
  • Record the incident
  • Appoint the responsible person or investigator
  • Collect available evidence
  • Hear the parties involved
  • Issue a decision

Investigation timeframe: up to 30 days

11. Confidentiality

The company ensures:

  • Privacy
  • Personal data protection
  • Restricted access to complaint files and records

12. Protection Against Retaliation

The following are strictly prohibited against any person submitting a complaint or participating in an investigation:

  • Retaliation
  • Degradation
  • Intimidation
  • Any adverse treatment

13. Penalties

In the event of a proven violation, the company may impose:

  • Recommendation
  • Reprimand
  • Transfer
  • Suspension
  • Dismissal

Incident Management

14. Immediate Measures

Where necessary, the company may take immediate protective measures, including:

  • Change of schedule
  • Change of position
  • Removal of the person involved
  • Granting leave to the affected employee

15. Support for the Victim

The affected person may be provided with:

  • Advisory support
  • Administrative protection
  • Guidance and assistance

Policy Officers

16. Responsible Persons

Complaints Reception Officer
Name: Samothrakitis Giorgos
Position: Administrator
Email: giorgos@sbsshipping.gr
Mobile: 6972666130

Deputy Officer
Name: Samothrakitis Konstantinos
Position: Administrator
Email: kostas@sbsshipping.gr
Mobile: 6972666130

Staff Training

17. Training and Awareness

The company:

  • Trains employees
  • Trains managers
  • Informs new staff members upon joining

Record Keeping

18. Records

The company keeps confidential records of:

  • Complaints
  • Decisions
  • Measures taken

The relevant file is kept securely, either in a locked physical archive or in protected electronic form.

Final Provisions

19. Final Provisions

This policy:

  • Is effective from 01/01/2026
  • Is communicated to all staff
  • Is reviewed annually